Privacy Policy
Last updated on July 25, 2025
Applicability and Scope
Vegisco Limited ("Vegisco," the "Company," "we," "us," and "our,") respect your privacy and are committed to protecting it. This policy describes:
- the types of information that Vegisco may collect from you when you access or use its websites, applications and other online services (collectively, referred as "Services"); and
- its practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies only to the information Vegisco collects through its Services, in email, text and other electronic communications sent through or in connection with its Services.
By accessing or using Vegisco's Services and/or registering for an account, you agree to this privacy policy and you provide your informed consent to the collection, use, disclosure, retention, and protection of your personal information as described here.
Permissible Age
By using the Services, you represent and warrant that you are either at least 18 years of age or have the express permission of a parent or legal guardian to use the Services. If you are a parent or legal guardian of a minor who uses the Services, you are fully responsible for their use of the Services, including any legal liability they may incur.
Information We Collect
Vegisco and its platforms collect information from and about users of our Services, which includes:
1. Personal Information
Information that relates to an identified or identifiable individual. This includes your name, address, email, phone number, date of birth, and profile picture. You may optionally provide this through third-party services like Google or Facebook.
2. Your Content & Activities
Information you provide through our Services, including your reviews, photographs, comments, food ordering details, favorite restaurants, and search terms.
3. Transactional Information
If you make purchases through our Services, we may collect information to process your requests, including billing information and payment card information (processed via PCI-compliant gateways).
Automatic Data Collection
We use technologies like cookies, pixel tags, and mobile device IDs to automatically collect information about your device and how you use our Services, including:
- Device Information: IP address, device type, operating system, and browser type.
- Location Information: Precise and real-time GPS location of your mobile device to customize location-based features (e.g., finding nearby restaurants).
- Usage Patterns: Search queries, pages viewed, features used, and time spent on our platform.
Information Pertaining to Service Partners
This section applies specifically to individuals who engage with Vegisco as independent contractors (Delivery Partners). We collect:
- Identification: Government-issued ID numbers (Aadhaar, PAN, driving license) for verification.
- Vehicle Info: Registration and insurance details of the vehicle used for delivery.
- Performance Data: Task/order completion metrics, routes taken, and customer feedback.
- Real-time Location: Tracking during active service engagement to coordinate deliveries effectively.
How We Share Information
We may share your information with:
- Merchant Partners: Restaurants you order from to facilitate your food preparation and delivery.
- Service Providers: Third parties that send communications, analyze data, or process payments.
- Legal Authorities: When required by law or to protect the safety of our users or the public.
- Business Successors: In the event of a merger, sale, or reorganization.
Data of Minors
Our Services are generally not intended for individuals under 18. We do not knowingly collect personal information from minors. If a parent provides information about a minor (e.g., for an event booking), they consent to its processing for that specific purpose only.
Security & Retention
We have implemented procedures to safeguard your information. We follow industry standards to protect personal data during transmission and storage. Your information is retained for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
Contact Us
If you have any queries regarding this policy or your data, you may email our Data Protection Officer (DPO) at:
privacy@vegisco.com