Terms and Conditions
Last updated on February 19, 2026
I. Acceptance of terms
Thank you for using Vegisco. These Terms and Conditions (the "Terms") are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the Vegisco website at www.vegisco.com (the "Site") and any related mobile or software applications ("Vegisco Platform") including but not limited to delivery of information via the website whether existing now or in the future that link to the Terms (collectively, the "Services").
These Terms are effective for all existing and future Vegisco customers, including but without limitation to users having access to 'restaurant business page' to manage their claimed business listings.
Please read these Terms carefully. By accessing or using the Vegisco Platform, you are agreeing to these Terms and concluding a legally binding contract with Vegisco Limited and/or its affiliates ("Vegisco"). You may not use the Services if you do not accept the Terms or are unable to be bound by the Terms. Your use of the Vegisco Platform is at your own risk, including the risk that you might be exposed to content that is objectionable, or otherwise inappropriate.
II. Definitions
Customer
"Customer" or "You" or "Your" refers to you, as a customer of the Services. A customer is someone who accesses or uses the Services for the purpose of sharing, displaying, hosting, publishing, transacting, or uploading information or views or pictures.
Content
"Content" will include (but is not limited to) reviews, images, photos, audio, video, location data, nearby places, and all other forms of information or data.
Restaurant(s)/ Restaurant Partner(s)
"Restaurant"/ "Restaurant Partner" means the restaurants listed on Vegisco Platform.
III. Eligibility to use the services
You hereby represent and warrant that you are at least eighteen (18) years of age or above and are fully able and competent to understand and agree the terms set forth in these Terms.
Compliance with Laws: You are in compliance with all laws and regulations in the country in which you live when you access and use the Services.
IV. Changes to the terms
Vegisco may vary or amend or change or update these Terms, from time to time entirely at its own discretion. You shall be responsible for checking these Terms from time to time and ensure continued compliance.
V. Provision of the services being offered by Vegisco
Vegisco is constantly evolving in order to provide the best possible experience and information to its Customers. Vegisco reserves the right to suspend/cancel, or discontinue any or all products or services at any time without notice.
The Content on these Services is for informational purposes only. Vegisco disclaims any liability for any information that may have become outdated since the last time the particular piece of information was updated.
VI. Use of services by you or Customer
You must create an account in order to use some of the features offered by the Services. Use of any personal information you provide to us during the account creation process is governed by our Privacy Policy. You must keep your password confidential.
VII. Food Ordering and Delivery
a. Vegisco provides food ordering and delivery services by entering into contractual arrangements with restaurant partners on a principal-to-principal basis.
b. Your request to order food from a Restaurant Partner page shall constitute an unconditional and irrevocable authorization issued in favor of Vegisco to place orders on your behalf.
c. Delivery of an order may either be undertaken directly by the Restaurant Partner or facilitated by Vegisco through third-party Delivery Partners.
d. Vegisco shall not be liable for any acts or omissions on part of the Delivery Partner including deficiency in service, wrong delivery of order, time taken, etc.
VIII. Cancellation and Refund Policy
- No replacement / refund / or any other resolution will be provided without Restaurant Partner's permission.
- Any complaint must be accompanied by proof (e.g., photos of food spillage or wrong items).
- Refunds will be processed in the same manner as they are received.
IX. Disclaimer of warranties and Limitation of liability
YOU ACKNOWLEDGE AND AGREE THAT THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" AND THAT YOUR USE OF THE SERVICES SHALL BE AT YOUR SOLE RISK.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VEGISCO BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER.
X. Termination
We may terminate your use of the Services and deny you access to the Services in our sole discretion for any reason or no reason, including your violation of these Terms.
XI. Notice of copyright infringement
If you believe that your copyright has been or is being infringed upon by material found in the Services, you are required to follow the below procedure to file a notification:
- Identify in writing the copyrighted material that you claim has been infringed upon.
- Identify in writing the material on the Services that you allege is infringing.
- Include your contact information (address, telephone number, and email address).
- Include a statement of good faith belief that the use is not authorized.
- Include a signature (physical or electronic) of the authorized person.
Please send this notification to:legal@vegisco.com